How Immense Mart collects, uses, protects, and manages your personal information.
Immense Mart respects your privacy and is committed to protecting the personal information provided by customers and registered users.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, when it may be shared, and how we protect it when you use Immense Mart services.
By creating an Immense Mart account, placing an order, or using our services, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you use Immense Mart, we may collect the following categories of information:
Where mobile-number authentication or verification is provided, Immense Mart may collect and process your mobile number and verification information.
Verification information may also be used to help prevent unauthorized account access and fraudulent transactions.
We may use collected information for purposes including:
When you place an order, we may process information required to fulfill and deliver that order.
This information may be shared with delivery and logistics partners to the extent reasonably necessary to complete delivery.
Immense Mart may support payment methods such as UPI, debit cards, credit cards, net banking, wallets, Cash on Delivery, and other supported methods.
Online payments may be processed through third-party payment service providers.
Sensitive payment credentials such as card PINs, banking passwords, and UPI PINs are not intended to be stored by Immense Mart.
Payment providers may independently process information in accordance with their own privacy policies and terms.
Certain products available through Immense Mart may be supplied by independent vendors.
Where reasonably necessary to fulfill an order, information such as order details, delivery information, and relevant contact information may be shared with vendors or service providers involved in processing the order.
Information is shared only to the extent reasonably necessary for the relevant service or business purpose.
We may contact you using the email address or phone number associated with your account for legitimate service purposes.
Communications may include:
Where permitted and applicable, Immense Mart may send promotional or marketing communications regarding products, offers, discounts, or services.
You may have options to manage or opt out of certain promotional communications. Transactional and essential service communications may still be sent when necessary to provide requested services.
Immense Mart may use cookies and similar technologies to support website functionality and improve the user experience.
Cookies may be used for purposes such as:
Disabling certain cookies may affect the functionality of some parts of the website.
When you access our website or services, certain technical information may be automatically processed, such as:
Such information may be used for security, troubleshooting, analytics, performance monitoring, and service improvement.
Immense Mart takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
No internet transmission or electronic storage system can be guaranteed to be completely secure. Users should protect their passwords, OTPs, and account credentials and should immediately report suspected unauthorized access.
Immense Mart may share relevant information with:
We do not intend to sell your personal information as a commodity to third parties.
Personal information may be disclosed where required or permitted by applicable law, regulation, legal process, court order, or lawful governmental request.
Information may also be processed where reasonably necessary to detect, prevent, or investigate fraud, security incidents, unlawful activity, or misuse of our services.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including account management, order processing, customer support, legal obligations, dispute resolution, fraud prevention, and legitimate business requirements.
Different categories of information may be retained for different periods depending on their purpose and applicable legal or regulatory requirements.
Where available, users may request closure or deletion of their Immense Mart account by contacting us.
Account deletion may not result in immediate deletion of every record where information is required to be retained for legal, accounting, fraud-prevention, dispute-resolution, security, or other legitimate purposes.
Subject to applicable law, you may contact us regarding your personal information and request assistance with matters such as:
Immense Mart services are intended for users who are legally permitted to enter into applicable transactions under relevant law.
We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.
Immense Mart may contain links or integrations involving third-party websites, payment providers, logistics services, communication services, or other external platforms.
Third-party services operate under their own terms and privacy policies. Immense Mart is not responsible for the privacy practices of independent third parties.
Immense Mart may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements, or privacy practices.
The updated version will be published through the applicable Immense Mart website or service.
If you have questions, requests, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
info@immensemart.com